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FAQ

The Goods

What are the dimensions of the La Mansio bag?

We went through a lot of tests and prototypes before we could reach the ideal dimensions so that the bag is large enough for it to be as versatile as we wanted it to be while being light and nimble to carry when you just want to throw a couple of things inside.

These are dimensions:
Length: 40 cm / 15.74 inch
Height: 27 cm / 10.69 inch
Width: 11.5 cm / 4.52 inch

What is the volume of the La Mansio?

The volume of the bag is approximately 12 litres.

Are the shoulder straps adjustable?

Yes, both straps are adjustable so that you can make them the ideal length for you.

What is the weight of the La Mansio bag?

The Toscana Olive model weighs only 950grams, while the all-leather Heritage Brown and the Saffiano Black weigh just a bit more at 1,38 kg.

This makes the La Mansio bags relatively light considering the volume and features they have.

What is the recommended weight capacity for the La Mansio bag?

We recommend weight capacity of 6 to 8 kilograms (13 to 18 pounds) to minimize wear and tear. This weight range ensures the bag maintains its structural integrity and longevity while accommodating your essential items. Exceeding the recommended weight limit may strain the bag's handles, stitching, or other components, leading to potential damage over time.

What are the dimensions of the Petit M bag?

After numerous tests and prototypes, we finally achieved the perfect dimensions for the bag. We ensured it was spacious enough to offer versatility for various needs, yet remained lightweight and easy to handle for those times you just want to toss in a few items.

These are dimensions:
Length: 24 cm / 9.5 inch
Height: 22 cm / 8.6 inch
Width: 12 cm / 4.7 inch

What happens to the handbag handles when the bag is used as a backpack or shoulder bag?

We designed La Mansio to have dedicated compartments for the handles to tuck away in just seconds so that the design remains as clean and minimalist as possible when carrying the bag as a backpack or even as a shoulder bag.

What are the dimensions of the Laptop Case Add-On?

Length: 38.5 cm / 15.15 inch
Height: 26.5 cm / 10.43 inch
Width: 2.5 cm / 1 inch

What are the dimensions of the Compression Cube Add-On?

When compressed:
Length: 30 cm / 11.8 inch
Height: 25 cm / 9.8 inch
Width: 5 cm / 1.9 inch

What size Yoga mat will it fit?

The La Mansio is designed to fit Yoga mats up to 7 in / 18 cm in diameter.

Can I use both the camera cube and the laptop case at the same time?

Yes. Our La Mansio bags have been carefully designed so that the laptop case and camera cube will fit in the bag at the same time with minimum space wasted.

You can even store all three add-ons inside the bag when you are not using it, because the compression add-on is designed to go in the opened camera cube.

Leather & Materials

How should I best take care of my La Mansio bag?

First of all and probably the most important point is common sense.

If you choose to use a leather cleaner we recommend also applying a conditioner in order to ensure that the leather is replenished with its needed oils.

A simple 10 minute care routine every 2 months could look as follows:
1. Clean your bag well with a damp cloth of any dirt and impurities.
2. After it has dried out, apply a thin layer of Ecco Wax on a cotton cloth and rub on the leather in a circular motion.
3. Finally, use an area of the cloth that is clean to rub over the product and remove excess

There is no single rule as to how much conditioning your leather needs as it all depends on the way the good is used and elements it is exposed to. If the leather appears dried-out and dull then that is most likely a sign that it is lacking its natural oils, therefore it is probably a good time to apply the conditioning treatment.

Avoid using any cleaning products that have harsh chemicals or alcohol in them, the leather should maintain its quality look.

Regardless of the product, we strongly advise that you test-spray on a small and unnoticeable part of your bag (such as the bottom) first to see if the product will discolour or have any adverse effect on the leather.

Heritage Brown Leather

The Heritage Brown is a premium leather that is tanned in a classic and timeless 'cuoio' brown cowhide leather.

It is one of our favorites because of its semi-aniline finish, which enriches the aesthetics through unique nuances and textures that are maintained through the light tanning process.

This allows it to maintain many of its natural properties, characteristics and appearance. It is these irregularities and light wrinkles that are natural characteristics of the leather, making each La Mansio bag truly unique.

Saffiano Leather | Black & Coffee

The Saffiano leather is an emblematic type that can trace its origin to Mario Prada, the founder of the famous Italian brand.

This type of leather is created by embossing the diagonal and cross-hatch pattern, making it praised for its durability and high resistant, yet elegant finish.

After the patent expired, it was widely adopted by prestigious fashion houses because its waxy finish and cross-hatch design is highly durable, scratch resistant, can repel water and stains, making it superior to many other types of leather.

All these characteristics also make it one of the easiest to clean with a damp cloth, meaning that it maintains its aesthetics very well over time.

Delivery

What is the delivery time?

The processing time is approximately 2 days, plus an estimated shipping time of 5 - 12 working days, with only a very low percentage of orders taking more than 12 working days to deliver for some destinations around the world.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Can customs fees be applied to orders?

Customers are responsible for any customs fees that may arise. Such fees might be imposed if the destination country has opted to enforce import charges. La Mansio has no control over these expenses and cannot provide an estimation of their cost, since customs regulations and import duties differ significantly between countries.

International Delivery

We suggest checking with your national customs authorities to verify the tariffs that may be applied to the category of products that you are ordering from La Mansio.

US Delivery

As a reference, the US generally does not apply import fees for personal use purchases when the goods have a value that is under 800 USD. Please keep in mind that this is only as a reference, and we advise you to check the up to date information on the U.S. Customs and Border Protection website.

Warranty & Returns

What is the warranty?

Our products are covered by a 12 month warranty.

Quality as one of our main principles, which is why we have high standards when selecting natural materials and ensuring expert craftsmanship for every La Mansio product.

While it is highly improbable, if a product happens to break due to a manufacturing defect, we sincerely apologize in advance.

We kindly request you to reach out to us within the 12 month warranty period, so that we can assist you promptly.

If you encounter any issues after the warranty period, don't worry as we are still here to help. Although not covered by the warranty, we want you to continue enjoying your La Mansio bag for many years to come, so we will do our very best to find a solution for you.

What is the Return Policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This return policy only applies to orders on this website (www.lamansio.com) and it does not apply to rewards on Kickstarter or Indiegogo.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at hello@lamansio.com.

If your return is within the 30-day accepted refund period, we’ll send you a return form with the order details, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

A return form allows us to identify the order when it is received and it is not a shipping label. The cost of returning products is the responsibility of the customer.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Privacy Policy

What is the Privacy Policy?

You can read our full Privacy Policy by clicking on this link.

Terms & Conditions

What are the Terms of Service?

The Terms of Service can be found here.

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