How can we help?

FAQ

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What is the weight of the La Mansio Bag?

The Toscana Olive model weighs only 950grams, while the all-leather Heritage Brown and the Saffiano Black weigh just a bit more at 1,38 kg.

What are the dimensions of the La Mansio bag?

We went through a lot of tests and prototypes before we could reach the ideal dimensions so that the bag is large enough for it to be as versatile as we wanted it to be while being light and nimble to carry when you just want to throw a couple of things inside.

These are the optimum dimensions we came up with:
Length: 38.5 cm / 15.1 inch
Height: 26 cm / 10.2 inch
Width: 11.5 cm / 4.5 inch

What happens to the handbag handles when the bag is used as a backpack or shoulder bag?

We designed La Mansio to have dedicated compartments for the handles to tuck away in just seconds so that the design remains as clean and minimalist as possible when carrying the bag as a backpack or even as a shoulder bag.

What is the volume of the La Mansio?

The volume of the bag is approximately 12 liters.

What are the dimensions of the Laptop Case Add-On?

Length: 38 cm / 14.1 inch
Height: 25 cm / 9.8 inch
Width: 1.7 cm / 0.7 inch

What are the dimensions of the Compression Cube Add-On?

When closed:
Length: 30 cm / 11.8 inch
Height: 25 cm / 9.8 inch
Width: 5 cm / 1.9 inch

What are the dimensions of the Camera Cube Add-On?

Length: 36 cm / 14.1 inch
Height: 18 cm / 7.1 inch
Width: 11 cm / 4.3 inch

How do I select the color for my bag?

You will choose the specific color of your La Mansio bag at the end of the campaign, so for now all you have to do is select the reward level that you wish and sit back and enjoy the summer.

Once the campaign ends, we will send out a survey and that is also where you will be able to fill out all the shipping details for your reward.

What size Yoga mat will it fit?

The La Mansio is designed to fit Yoga mats up to 7 in / 18 cm in diameter.

Are the shoulder straps adjustable?

Yes, both straps are adjustable so that you can make them the ideal length for you.

Can I use both the camera cube and the laptop case at the same time?

Yes. Our La Mansio bags have been carefully designed so that the laptop case and camera cube will fit in the bag at the same time with minimum space wasted.

You can even store all three add-ons inside the bag when you are not using it, because the compression add-on is designed to go in the opened camera cube.

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